Unified Communications Consulting
Unified Communications and Collaboration is broadly defined as multiple communications technologies unified to simplify communications across all devices and media types in order to maximize business value.
UCC may encompass the following technologies and communication mediums:
- VoIP / IP Telephony
- Audio Conferencing
- Video Conferencing
- Instant Messaging
- Communications Enabled Business Processes
- Mobility / Wireless
At RIC Services we have been assisting our clients with their communications technologies for decades. We led the strategies and the implementations for some of Canada’s earliest and largest VoIP deployments.
We have been assisting clients throughout the entire evolution from analogue and TDM to today’s ubiquitous IP based communications. Our clients benefit from our unique blend of strong data technology roots and our business driven perspectives.