Telecommunications: February 2008 Archives

Two New Bell Offerings - Yawn & Interesting

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Bell has announced the launch of two new services. The functionality of the new service for Bell Home Phone customers, named Online Voice Mail, will be familiar to IP Telephony and Internet Telephony users. It permits subscribers to forward voicemails as email attachments, listen to voicemails via a web browser and to receive SMS or email notifications of new messages. The Press Release states that the service will be available for "as little as $3 / month".

It's nice to see a faint glimmer of innovation for residential phone subscribers. It would have been nicer if the service had been added to the existing voicemail service. Being forced to pay extra for a service that has been a normal feature of IP Telephony for years, does not enhance value.

With respect to residential POTS (Plain Old Telephone Service) there is no doubt that service quality and reliability is outstanding. In fact, for most Canadians, residential voice service, offered by the Incumbent Providers is so reliable that we rarely give it a second thought. When was the last time you wondered if you would hear dial-tone when you picked up the receiver? However, even though there have been tremendous advances in communications technology, residential voice services have remained relatively unchanged for decades.

The other offering is innovative, interesting and could lead to some new and useful applications. Named, Text to Landline Service, the Bell Mobility offering enables clients to send text messages to any landline phone. Text messages are converted into an automated voice message delivered to the recipient's phone. The message can then be heard live or is sent to voicemail if the call is received by an answering machine or voicemail. A confirmation message is sent to the sender indicating whether the message was successfully delivered to a live person or a voicemail system. If delivered to a person, the recipient will have the option to respond immediately by sending a voice message back to the original sender, who automatically receives a notification message. The Text to Landline service works with any landline in Canada or the US. Regular text messaging rates apply.

Mobile services are becoming increasingly more functional, reliable and cheaper. That, combined with Internet Telephony alternatives and the snail-pace of innovation in POTS, is combining to convince me that perhaps its time to cut the cord and save a few bucks a month.




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This page is a archive of entries in the Telecommunications category from February 2008.

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