Unified Communications Definition - Revised

Alright, I admit it. I'm a little obsessed with definitions lately but I think it's important, and I'm determined to come up with a definition for UC that is brief but accurately describes the term Unified Communications. So here is my latest attempt which I think I can live with.

Definition of Unified Communications

Unified Communications is an evolving communications technology architecture which automates and unifies all forms of human and device communications in context, and with a common experience.

Its purpose is to optimize business processes and enhance human communications by reducing latency, managing flows, and eliminating device and media dependencies.

Of course, I'm open to modifying my definition based on constructive feedback.

Rick McCharles
Unified Communications Consultant, Toronto, Ontario Canada



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